Community Consultation Plan
We will have Community assistance, Community consultation and Community engagement. These are all in order to better run the entire project, reduce unnecessary trouble.
We will establish a variety of information platform to provide the project team contact and information release. They will be provided with a lot of information about the project. Better communication can provide communities and stakeholders with an opportunity to focus on relevant feedback.
The company will build on site community rooms nearby of construction area to solve residents, businesses, and other stakeholder problems. Once the Small office receive complaints, we will make the appropriate strategy based on the content of the complaint. Collaboration is the most challenging goal to be achieve and the most efficient way to comfort the community. Public aspect will be the highest priority when identifying community complaints.
We will establish a variety of information platform to provide the project team contact and information release. They will be provided with a lot of information about the project. Better communication can provide communities and stakeholders with an opportunity to focus on relevant feedback.
The company will build on site community rooms nearby of construction area to solve residents, businesses, and other stakeholder problems. Once the Small office receive complaints, we will make the appropriate strategy based on the content of the complaint. Collaboration is the most challenging goal to be achieve and the most efficient way to comfort the community. Public aspect will be the highest priority when identifying community complaints.
Business Consulting
This business management plan will focus on ways to mitigate their impacts during the construction phase.For example: open a forum every 2 hours to update, so that businesses can get some information.
School Counseling
School participation programs are very effective programs. Because the surrounding students are living in the vicinity. So, communication with the school is very important. Because it is possible to inform the parents of some important information on the school website. This allows parents to understand the project information. So active cooperation with the school is necessary.
Complaints Management
The dissatisfaction expressed by tenants, businesses and stakeholders will be dealt with seriously. Classify all complaints according to different circumstances, types and times. Will communicate with community team members, project community consultants, community managers and community team members.
All complaints and inquiries must be promptly recorded, confirmed, and resolved.
When we get complained, we should express our understanding. Then, inform the other side that we will give the complainant the corresponding answer after 1 working days. All complaints will be resolved via email or phone. We will do related consultation to manage and determine the ongoing problems. We need to understand the importance of stakeholder relationships with the community, and make the success of the project ultimately. The company will provide relevant training to understand the community's expectations and needs and be able to handle any complaints and enquiries. Throughout the project, the team has the ability to make meaningful contributions through investing in community life. We are actively improving community and business outcomes, seeking opportunities, honest communication, and maximizing community engagement.
During the construction period, if the residents or businesses have an impact, the company will give them corresponding economic compensation according to the situation.
All complaints and inquiries must be promptly recorded, confirmed, and resolved.
When we get complained, we should express our understanding. Then, inform the other side that we will give the complainant the corresponding answer after 1 working days. All complaints will be resolved via email or phone. We will do related consultation to manage and determine the ongoing problems. We need to understand the importance of stakeholder relationships with the community, and make the success of the project ultimately. The company will provide relevant training to understand the community's expectations and needs and be able to handle any complaints and enquiries. Throughout the project, the team has the ability to make meaningful contributions through investing in community life. We are actively improving community and business outcomes, seeking opportunities, honest communication, and maximizing community engagement.
During the construction period, if the residents or businesses have an impact, the company will give them corresponding economic compensation according to the situation.
Public Meeting
Street Stalls
By using this method, our team can easily collect communities’ suggestion and views in a huge amount of people. Maps and plans for construction project will be displayed which provide information efficiently. At the same time, local communities can comment and share their thoughts for our project. Such events are very helpful in getting communities attraction and generates their interest.
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